long_yue 发表于 2013-1-2 23:05

ESS 5.2导致蓝屏，求助睿友分析

本帖最后由 long_yue 于 2013-1-2 23:09 编辑

安装ESS5.2后蓝屏了好几次，卸载了就没蓝屏了，求助睿友帮助分析一下问题到底出在哪。谢谢


hzdzu 发表于 2013-1-3 00:07

可能不是杀软的问题吧

苍穹 发表于 2013-1-3 01:35

换成EAV版的5.2试试，如果没蓝就ESS带的防火墙和你系统有冲突。还蓝那就要从系统找原因了

jsjdyy 发表于 2013-1-3 09:26

摇一摇还需发1帖子

天边荒草 发表于 2013-1-3 19:45

看下什么情况

cjzmly 发表于 2013-1-3 23:42

蓝屏？你一定是安装了360安全卫士，现在卫士的功能和很多杀软有重叠，冲突很严重的，我发现和NO32的就特别的明显，两个都有主动防御，极易相互冲突引起蓝屏

kandy1 发表于 2013-1-6 14:15

用EAV版本吧。。

pajro 发表于 2013-1-7 21:55

3: kd> !analyze -v
*******************************************************************************
*                                                                           *
*                        Bugcheck Analysis                                    *
*                                                                           *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: b8c68003, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 90a1a6f4, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 84781848
Unable to read MiSystemVaType memory at 84760e20
b8c68003

CURRENT_IRQL:2

FAULTING_IP:
+5d7b952f0392db1c
90a1a6f4 8a10            mov   dl,byte ptr

CUSTOMER_CRASH_COUNT:1

DEFAULT_BUCKET_ID:VISTA_DRIVER_FAULT

BUGCHECK_STR:0xD1

PROCESS_NAME:360chrome.exe

TRAP_FRAME:b3062c8c -- (.trap 0xffffffffb3062c8c)
ErrCode = 00000000
eax=b8c68003 ebx=b8c67dfa ecx=00000001 edx=000001f9 esi=00000202 edi=000001e1
eip=90a1a6f4 esp=b3062d00 ebp=b3062d7c iopl=0         nv up ei ng nz na po cy
cs=0008ss=0010ds=0023es=0023fs=0030gs=0000             efl=00010283
90a1a6f4 8a10            mov   dl,byte ptr           ds:0023:b8c68003=??
Resetting default scope

LAST_CONTROL_TRANSFER:from 90a1a6f4 to 84657cdb

STACK_TEXT:
b3062c8c 90a1a6f4 badb0d00 000001f9 00000000 nt!KiTrap0E+0x2cf
WARNING: Frame IP not in any known module. Following frames may be wrong.
b3062d7c 90a1f8ed b8c67dfa 00000202 00000001 0x90a1a6f4
b3062e1c 8a241aab b8c67e16 86e389c0 000001e6 0x90a1f8ed
b3062e3c 8a23883b 86e716f8 00000000 b8c67ffc ndis!RtlCopyMdlToBuffer+0x6d
b3062e64 00000000 00000001 b3062ea0 00000001 ndis!NdisGetDataBuffer+0x6a


STACK_COMMAND:kb

FOLLOWUP_IP:
ndis!RtlCopyMdlToBuffer+6d
8a241aab 017d10          add   dword ptr ,edi

SYMBOL_STACK_INDEX:3

SYMBOL_NAME:ndis!RtlCopyMdlToBuffer+6d

FOLLOWUP_NAME:MachineOwner

MODULE_NAME: ndis

IMAGE_NAME:ndis.sys

DEBUG_FLR_IMAGE_TIMESTAMP:5034f1da

FAILURE_BUCKET_ID:0xD1_ndis!RtlCopyMdlToBuffer+6d

BUCKET_ID:0xD1_ndis!RtlCopyMdlToBuffer+6d

Followup: MachineOwner
真正的故障引起是这个360chrome.exe，是否用了360的浏览器，网络协议故障引起内存溢出崩溃，卸载了360的一切软件，卸载并重新安装网卡驱动试试，用sreng2删除360未卸载掉的win32服务驱动
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