jsjdyy 发表于 2011-5-10 19:07

ESET给我的电子邮件回复,怎么办?

ESET给我的电子邮件回复,怎么办?按它的要求回复吗?


Dear Customer,

please send us HipsRules.xml and HipsRules.bin located in
C:\Documents and Settings\All Users\Application Data\ESET\ESET Smart Security

and please send us detailed description of rules and their expected behaviour.

Thank you for the feedback and betatesting of our product.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
In order for your request to be processed in timely manner please preserve the subject of this e-mail by clicking on "Reply to sender".
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Kind regards,
Peter Randziak
ESET Customer Service
Aupark Tower, 16th floor,
851 01 Bratislava,
Slovak Republic
www.eset.eu

----- Original Message -----
From: "5696****@qq.com" <5696****@qq.com>
Sent: Sunday, May 8, 2011 6:57:07 AM GMT+02:00
Subject: 50927

>----- Support request automatic generated mail -----
>
>Case type: Feedback
>Case issue: Wish
>Username: EAV-44838931
>Subject: about HIPS
>User wrote: No matter I choose "allow" or "deny", after I click, the programs I run can always run freely without being denied.
>
>Why? What's the matter?
>
>无论我选择“允许”还是“拒绝”,在我点击之后,程序都能够自如的运行,而不是被拒绝允许。
>为什么会这样?怎么回事?
>
>
>Viruses database build: 6103 (20110507)
>Version: 5.0.65.0
>Product: ESET Smart Security
>ESET id: 851260
>
>------------- end of support request ---------------


落华无痕 发表于 2011-5-10 19:53

那你就把规则发给他咯。没啥大不了的。

抽象 发表于 2011-5-10 19:57

我也收到过一封全是英文的 看不懂 直接删了。。。。

swqing 发表于 2011-5-10 19:58

有出息了{:soso_e120:}

SWT858 发表于 2011-5-10 20:12

中文的我就回哈哈

jinghuabao 发表于 2011-5-10 20:20

你给他会中文的啊,让他也看不懂

7758521jr 发表于 2011-5-10 20:24

回中文的给他。。。。。

caaa 发表于 2011-5-10 20:39

楼上几位回答非常好,就用中文回复

heb0311 发表于 2011-5-10 21:01

把你想要说的话翻译成英文给他发过去很快就会给你答复的

her_father 发表于 2011-5-11 11:50

哈哈,回中文
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